Contact us for current production time.
Shipping & Returns
We ship through the United States Postal Service (USPS)
First Class Mail (3-7 business days)
Priority Mail (2-3 business days) - Tracking number included - Insurance is optional.
All first-time team orders of 10 or more bows receive FREE Priority Mail, Insured shipping. (shipping will be refunded)
All orders over $200 are Insured (Signature required at time of delivery)
For Expedited shipping, please contact us before placing your order.
For International orders, please contact us for rates before placing your order.
- We are not held responsible for damage, delay, or other issues with the USPS.
- No returns or exchanges are accepted
- In the event you need your order faster than our current production time, a rush order fee of $25 will be charged.
Returns & Exchanges
As all items are custom and made to order, we do not accept returns or exchanges.
In the event a mistake is made on our part, please contact us.
Ponytail Holder Guarantee....
Even though we use an awesome thick ponytail holder, they will occasionally break. In the event of a pony breaking, we will fix it! You are responsible for paying shipping costs both ways. Please contact us, then mail the bow(s) back to us at :
P.O. Box 1152
Seymour, TN 37865
We offer free samples for Coaches and Gym owners. Click here to get started.